We only send goods within New Zealand.
We accept Visa, Laybuy and Mastercard payments.
All orders $200+ are freight free.
Please allow 2 – 4 working days for delivery of ordered items plus one additional day for Rural Delivery.
Most of the time if an order is placed before noon on a week day, the order will ship out the same day. However, during busy periods it can take up to 2 business days to dispatch.
Orders ship only Monday through Friday; we do not ship on Saturday, Sunday, or public holidays.
Check your email. You will receive emails regarding the status of your order at the address you entered during checkout. Tracking information is typically emailed within 24 hours after your order ships.
Items are returned new and unused, complete with all packing and product labels intact and undamaged. Outfitters may decline return of, or impose a repair charge on, any item in an unsaleable condition due to product or packaging damage.
Items returned for a refund that have been sent freight free will incur the cost of couriering the item to the customer.
Outfitters cannot accept the return of items which have been specifically ordered for you or manufactured to your specification.
Please include your name, address, phone numbers and proof of purchase or receipt. This will allow us to process your request promptly.
Please call us on 0800 021 732 if you have any queries.
Please allow up to 7 working days following receipt of your refund for your funds to be processed.
